Terms & Conditions
Berte offers free shipping on all domestic orders over $150. Orders shipping to the United States are processed within 48 hours of purchase, Monday through Friday. Once you’ve received your shipping confirmation and tracking number, orders usually arrive within 2-4 business days. Berte does not ship orders on holidays. If you’re interested in international shipping, please contact email@example.com for a quote.
All orders are shipped to the address provided at checkout. Berte is not responsible for stolen or lost packages, or packages that are undeliverable due to incorrect shipping information. Please double check shipping information before submitting your order.
ONLINE RETURN POLICY
Do you LOOOVE it? ...you don’t?! That’s ok. If you’re having doubts, returns of full-priced items are accepted within 7 days of receiving your purchase. Sale items are final sale. HOLIDAY RETURN POLICY: Full-priced, unused, gifted items will be eligible for return if you contact Berte between December 25, 2019 and January 10, 2020. Please email firstname.lastname@example.org to have your return approved.
Return shipment must be postmarked within 7 days of approval and include tracking service. Your item(s) must be returned to Berte in their original packaging and in unused condition. Please pack items properly and insure for the original retail value. Items damaged during return shipping are not refundable. Lost packages are not the responsibility of Berte. Shipping costs, including return shipping, are non-refundable and are the responsibility of the customer.
Once your return is received and inspected, Berte will send an email confirmation of your refund. A credit will then be applied to your credit card or original method of payment within 14 days.
If any items from your order arrive damaged, please contact Berte immediately. All damages must be reported within 48 hours upon delivery.